1. General Refund Rules
Refund availability for Turkish Airlines tickets depends on fare type, route, and cancellation time.
Eligible refunds are processed either back to the original payment method or issued as travel credit
for future bookings, based on ticket conditions.
2. Refund Eligibility Conditions
Passengers may qualify for a refund in the following cases:
- If Turkish Airlines cancels the flight, passengers may receive a full refund or free rebooking option.
- Refundable tickets allow full refund when canceled before departure.
- 24-hour cancellation window may allow full refund for eligible bookings.
- Non-refundable tickets usually provide travel credit instead of cash refunds.
3. How to Request a Refund
To request a refund for Turkish Airlines tickets, follow these simple steps:
- Visit the official Turkish Airlines website.
- Go to the “Manage Booking” section.
- Enter your booking reference and passenger details.
- Select cancellation or refund request option.
You may also contact customer support if your refund request requires additional assistance.
4. Refund Processing Time
Refund processing time varies depending on the payment method. Credit card refunds are usually processed within
7–20 business days, while bank transfers may take longer depending on financial institutions.
5. Non-Refundable Ticket Policy
Most promotional and economy fares are non-refundable. However, passengers may receive travel credits
that can be used for future Turkish Airlines flights within the validity period defined by fare rules.
6. Refunds for Additional Services
Optional services such as seat selection, baggage fees, or onboard purchases may be refunded only if
the service was not delivered or if the flight was canceled by the airline.
7. Special Circumstances
In situations such as weather disruptions, operational issues, or travel restrictions, refund policies may vary.
Turkish Airlines may offer alternative options such as free rebooking or travel vouchers depending on the case.
8. Contact Information
If you need help regarding refunds or ticket issues, you can contact support:
- Website: en-turkishairlines.com
- Customer Service: +90 850 333 0849
- Head Office: Istanbul Airport, Arnavutköy, Istanbul, Turkey
9. Disclaimer
This website is an independent informational and affiliate travel platform and is not officially affiliated
with Turkish Airlines. Refund policies may change over time, so passengers should always verify details
on the official Turkish Airlines website for the most accurate information.